Absolutely not! Just hand the item to our courier at pickup.
Do I need a printer?
We’ll print the label for you. Just add the image file or document as an attachment while you book a pickup.
How large items can I send?
Rule of thumb:
If it fits into the back of a small car, we’ll handle it
Are you avaible in my location?
Daze is currently available in Helsinki, Espoo, Vantaa and Kauniainen (excluded post codes: 00190, 00860, 00890, 01450, 01480, 01490, 01420, 01400, 01390, 01360, 01260, 01350, 02820, 02860, 02740, 02980, 02970).
We’re constantly expanding our service area.
When do you pick up my return?
Our pickups are 2 hour slots available for next day, or up to 7 days in advance. More accurate estimate, down to the minute, is provided on the same day.
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All pickup slots are between Mon-Fri 08-20 & Sat 10-18.
Will Daze process my refund for me?
No. We handle the initial stages of your return. The retailer you bought the item from processes your refund.
If you have questions about refunds, contact the retailer.
I have a Helposti code/merchant code. Is that fine?
Yes! During booking, select “Code” in the menu below of the photo of your item. You can enter your Helposti code or merchant code there.
Are you a retailer? Let’s offer your customers the ultimate shipping experience.